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Cursor won't move / Frozen Screen

Solution

There is an issue with Windows 10 and trackpads, particularly when a computer is upgraded to Windows 10.

IF you are using a TRACKPAD, try using a Wireless Mouse to see if this resolves the issue.

If you continue to have trackpad issues in Windows 10, you can refer to this article:

https://www.cnet.com/how-to/fixing-windows-10-touchpad-problems/

 
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Article details
Article ID: 75
Category: Technical stuff and troubleshooting
Date added: 2016-09-25 19:50:40
Views: 76
Rating (Votes): Article rated 1.0/5.0 (2)

 
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