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Piano Wizard Support |
Many commons questions have been answered on our site though our knowledge base and FAQ. If you still need to speak with us please submit a ticket below. Pre-sales questions, to place an order by phone, affiliate partners, resellers, or other related questions may call (347) 705-7846. Purchase orders may be faxed to 1-303-530-4217. We currently do not accept technical support issues by phone and they will only be responded to via ticket below. To escalate your issue please submit detailed information including the optional fields in your ticket. If we cannot resolve your issue here a troubleshooting call may be scheduled. Please be descriptive in subject line.
There is an issue with Windows 10 and trackpads, particularly when a computer is upgraded to Windows 10.
IF you are using a TRACKPAD, try using a Wireless Mouse to see if this resolves the issue.
If you continue to have trackpad issues in Windows 10, you can refer to this article:
https://www.cnet.com/how-to/fixing-windows-10-touchpad-problems/
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