Piano Wizard Support


Piano Wizard 2.0 Next Gen User Manual  |  Piano Wizard 1.x Premier User Manual  |  Video Tutorials
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Please read this before requesting support

Many commons questions have been answered on our site though our knowledge base and FAQ. If you still need to speak with us please submit a ticket below. Pre-sales questions, to place an order by phone, affiliate partners, resellers, or other related questions may call (347) 705-7846. Purchase orders may be faxed to 1-303-530-4217. We currently do not accept technical support issues by phone and they will only be responded to via ticket below. To escalate your issue please submit detailed information including the optional fields in your ticket. If we cannot resolve your issue here a troubleshooting call may be scheduled. Please be descriptive in subject line.

Shipping and Returns

Piano Wizard Academy comes with a 60 day money back guarantee.

All we ask is that you allow some time to follow the program as designed.  Watch the Quickstart Videos and review How To Use Piano Wizard Academy.

Returns are rare, and the couple we get returned each year are unopened boxes.  Quite frustrating for us as you can see.

If you have questions or wish to discuss a return, please submit a support ticket.

 

 


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6525 Gunpark Dr., Suite 370-344 | Boulder, CO | 80301 USA | 347-705-7846

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