What happens after I place my order?

After you order, please check your email. You will receive a couple of emails, including your order receipt.

If applicable, you will also receive instructions on how to download any digital products. Download is usually available on order confirmation screen, or you may receive a link via email. Any accompanying "stickers" will be sent via postal mail.

We will begin the processing of your order and arrange to send it to fulfillment.

If you order Piano Wizard Academy, you may receive two separate shipments - one for Academy Software/DVDs/Songbooks,etc, and the other for your keyboard (if ordered)

If you order Piano Wizard Academy, you are entitled to a free gold membership at the Virtual Campus. Please check your email for the sign-up link.

You may create an optional account with us so you can keep track of your purchases, check on shipping status, and manage any email subsriptions you may have. Any time after ordering you may visit www.pianowizardacademy.com/account to create one. Make sure you use the same name and email that you used for your order so the system will sync the data.

If you have any questions or concerns regarding your order, don't hesitate to contact us.