Piano Wizard Support


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Please read this before requesting support

Many commons questions have been answered on our site though our knowledge base and FAQ. If you still need to speak with us please submit a ticket below. Pre-sales questions, to place an order by phone, affiliate partners, resellers, or other related questions may call (347) 705-7846. Purchase orders may be faxed to 1-303-530-4217. We currently do not accept technical support issues by phone and they will only be responded to via ticket below. To escalate your issue please submit detailed information including the optional fields in your ticket. If we cannot resolve your issue here a troubleshooting call may be scheduled. Please be descriptive in subject line.

Changing the Instrument you are playing

 

Changing an Instrument: When changing an instrument the top half of the screen will give you the categories of instruments that you may choose from. The bottom half of the screen will allow you to select a specific instrument in each category. When you select a new instrument it will be changed automatically. If you decide that you do not wish to change instruments, click on the "Cancel" button in the lower left hand corner.


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